The function of the e-banking is quite
sufficient. It can
provide most basic functions for the users, such as buy stock, settle the
payment and transfer money to other. Also, after doing in transaction in the
e-banking, there is a button that is required for the user to confirm every
time. Therefore, it can minimize the mistake of the users.
But the design of the website is not user-friendly, because there are not enough information and instruction for the user to follow. Also an e-banking system, lacking of clear instruction, will not make sure the customer to use this website again.
But the design of the website is not user-friendly, because there are not enough information and instruction for the user to follow. Also an e-banking system, lacking of clear instruction, will not make sure the customer to use this website again.
And the layout of the website is not attractive, and the buttons are really
close to each other. It will be really comfortable for user to use.
Also, the security is inadequate,
because the password is only some simply password with few digits. In other bank,
they require for at least 8to 10 digit and double password to make sure the
identity of the user. Some bank even will provide a machine for their customer
and provide unique password each time which the customer access to the website.
SUS
scores:
Lance: 47.5
Lance: 47.5
Jinhee:
50
Rick: 45
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